Review: SugarHouse Casino

We currently do not offer any no deposit bonus at SugarHouse Casino.

To find all our no deposit bonuses please go to our no deposit free spins page.

The website’s fantastic layout works well on desktop and mobile devices. The main casino page separates games into multiple categories for easier browsing. Alternatively, you can select one of the icons above the list of releases to sort titles by game type.

Clicking on a game will open an info box containing its description, minimum bet, and largest historic win. After logging in, you can try almost every title for free using the demo mode. We recommend taking advantage of demo mode whenever possible, as it lets you get a feel for a game without spending a dime.

Last but not least is the search bar. Through it, players can find releases they want to play by typing in its name. If you do not remember the exact title, that’s fine. Sugarhouse Casino can handle partial searches without issues and will display all games that contain that keyword. For example, typing in “black” will display all blackjack tables and several video slots containing the word.

If you’re looking for a safe and convenient way to play games on handheld devices, the Sugarhouse mobile app is the way to go. You can grab it directly from the App Store or Play Store, which ensures it meets Apple and Google’s security checks. After downloading the app, all your favorite games are just one tap away.

You can also skip the app altogether and use your browser instead. The mobile website retains the same functionality as the app. In other words, feel free to pick whichever option you find most comfortable.

Pennsylvania regulation requires players to be physically in the state while playing casino games. Because of that, mobile users have to enable location services while using the app.

The website has a nicely rounded selection of banking options that will appeal to all members. Players can add money using Visa and MasterCard bank cards, VIP Preferred ACH, Trustly online banking, and more.

Alongside online transfers, members can deposit and withdraw funds at the cage in Rivers Casino Philadelphia and Rivers Casino Pittsburgh. Deposited funds instantly appear in your casino balance, meaning zero downtime between adding money and playing games.

You can withdraw funds using the same payment methods you used to deposit. Sugarhouse Casino uses the RushPay system, which auto-approves around 80% of cash-out requests. RushPay payouts are processed immediately, which cuts down on waiting times.

If your cash-out is not instantly approved, you will have to wait up to 72 hours for the website to clear the funds. Players can cancel a pending withdrawal, which returns the funds to their account balance.

Players can contact Sugarhouse customer service through support chat, by sending an e-mail, or by calling the provided phone number. Live chat is the most convenient option, as you can access it directly from the lobby page.

The support number and e-mail are listed in the Help Center, requiring you to open another page to find them. Of the three contact methods, only e-mail is available 24/7. Support staff usually take around two hours to reply to e-mails.

The Help Center provides answers to frequent questions new members have. The operator neatly separates queries by category, which helps you find the answers you are looking for. You can also use the search bar at the top of the page if you have a specific question in mind.

Sugarhouse Casino is licensed by the Pennsylvania Gaming Control Board. This allows the website to operate legally within the state, provided it follows local regulations regarding fair games, geolocation, responsible gambling, and more. In case of a dispute, players can file a complaint with the PGCB. The regulator will investigate your claim and take action against the casino if it violated any rules.

The venue has numerous promotions designed to enhance your enjoyment in various ways. Some exciting bonuses you can benefit from are deposit match offers, tournaments, and loyalty programs.

First-time depositors get an exclusive offer to get them started at Sugarhouse Casino. Enter promo code PACASINO250 when depositing, and you get a 100% deposit match up to $250. The promotion stands out because the bonus funds have a 1x rollover, much lower than most other offers. Players must meet the playthrough within 30 days after being credited with the bonus offer.

Existing members can compete in tournaments for a chance to win bonus money. One such competition is the Rush Race tournament, which runs three times a day. The promotion gives you five minutes to play the Wild Wild Gems slot for free to earn leaderboard points.

Get a top twenty spot, and you will receive a reward appropriate to your rank. The first five spots on the leaderboard get cash prizes with a 1x rollover. Places six to ten get $1 to $10 wheel spins. Finally, ranks 11 to 20 are guaranteed entry into the next tournament.

One of the downsides of this Rush Race competition is that it has a maximum capacity of 100 participants. To enter the tournament, players must earn 50 loyalty points daily or redeem bonus store points for access. Additionally, specific members will receive the option to buy into the competition by making a deposit.

Every real money wager you play earns you loyalty and bonus store points. Loyalty points increase your level, which unlocks extra goodies such as VIP birthday gifts, dedicated managers, and an exclusive promotional calendar. Leveling up also unlocks more promos in the bonus store, where you can trade in your earned points for bonus offers.