Review: Stardust Casino

Stardust Casino takes several steps to maximize its usability. The home page highlights the top games available in each section. You can pick from the titles listed there or browse the different game categories for more options. Every genre has a separate section, which can help you narrow down the options.

The casino also lets you save games to your favorites, allowing you to find them again more easily. To save a favorite, press the heart button in the bottom right corner of the game tile. You can find all saved titles in the Favorite Games section.

Players can find specific releases to enjoy using the search bar. Type the title of the game you are interested in, and you can launch it directly from the search results. You do not need to write the full name, either. Just entering part of the title in the search bar will show all the releases that include that word.

Stardust Casino has your back no matter what mobile device you use. The app is available on both iOS and Android smartphones and can be downloaded from the App Store and Play Store, respectively. If you want the best experience playing casino games on mobile, the app is the way to go.

That said, the operator does not force you to use the app if you do not want to. You can also log into your account from your mobile browser, which gives you access to the same titles you see on the app. The only notable differences between the app and mobile web versions of the casino are some UI elements.

While individual states allow online gambling, the practice remains illegal in large swathes of the US. Because of that, mobile users have to enable location services and keep them on while actively using the site. This lets sites like Stardust confirm their members are playing in areas where online casino games are permitted.

The website supports deposits and withdrawals using Visa and MasterCard cards, bank transfers, Venmo, and PayPal. Players can also send and receive funds at the cages of the Golden Nugget Casino and New Meadowlands Racetrack and Sportsbook. Deposits are instant for all banking options, meaning you can start playing as soon as the funds appear in your balance.

Unfortunately, payout requests take a while to process. If you want the fastest withdrawals, picking up cash at a counter is your best bet. Cashing out is usually processed within an hour, but large withdrawals may take up to two days.

For online transactions, we recommend using debit cards, PayPal, and Venmo. It takes up to 48 hours to cash out your money with these payment methods. Finally, withdrawing money with online banking takes three to five business days.

The casino’s support staff are friendly and responsive, making solving any issues you run into much more manageable. You can speak with customer service through live chat or by e-mail. Members can request e-mail support using the contact form or send a message directly to Stardust Casino’s address.

If you need to get in touch with support, we recommend doing so through live chat. You only have to wait a few minutes to receive a response, while e-mail replies can take up to 12 hours.

The website also features a great FAQ page covering many important topics. Our only complaint about the commonly asked questions is that they include information about all sites run by the casino’s parent company. Fortunately, the operator addresses this by filtering questions by category and venue. A good example of this is the How to Play FAQ. After opening the page, you can filter results for sportsbooks, casinos, and more.

New Jersey’s Division of Gaming Enforcement and Pennsylvania’s Gaming Control Board authorized the casino to offer legal gambling to registered users in these states. The regulators make sure Stardust Casino adheres to local laws and provides fair games to its members.

Despite excelling in many areas, the website falls flat when it comes to promotions. At the time of our review, the only casino bonus rewards for members are the loyalty club and VIP perks. We hope to see this absence remedied in the future. If nothing else, the casino should at least offer a welcome promotion to entice newcomers to sign up.

Upon earning their first tier point, players are automatically enrolled into the loyalty club. You generate tier and bonus points by wagering real money on various games, with different titles gaining points faster. Every $1 wagered on slots grants five points, while table games, video poker, and roulette award three for the same bet. Finally, blackjack gives you one point for each $1 you stake. Craps and regular poker tables do not contribute to this aspect.

Members start at the Iron rank and can exchange awarded bonus points at a rate of 5,000 credits for $1. Your level increases as you earn tier points, improving the loyalty club rewards. The exchange rate for bonus credits is upgraded with every rank, culminating at 1,000 points for $1 at the Platinum level. Bonus credits expire after six months if not redeemed.

While the loyalty club is open to everyone, becoming a VIP is invite-only. The casino will contact eligible members and offer them a spot in its exclusive club. VIPs get special perks such as priority customer support, enhanced bonuses, a dedicated account manager, and more.