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The Usability of High5Casino
- Modern design
- Easy to navigate
The registration procedure is an aspect that can make or break your social casino experience. High 5 Social Casino allows you to sign up in several ways. You can do it using your Apple, Google, or Facebook account or email. Whichever option you choose, you will complete free registration quickly. You must be at least 18 years old to join High 5 Casino.
As soon you enter the gaming venue, you will see pop-up notifications about free welcome coins, new and seasonal games, and other stuff related to your stay. Receiving so much information at once can be overwhelming, but don’t worry. Once they disappear, the playing area remains uncluttered, with exciting games just a click away.
High 5 Casino’s layout is well thought out. You will notice a meatballs menu on the left side of the screen. Open it, and you will see all the available categories. At the top, the Reserved category houses slots you can play once you reach certain levels. Other categories include Features, Favorites, Hot Games, Leaderboards, Club 5, Jackpots, and Rapid Rewards. Take your time to explore them and find the games to your liking.
At the top of the screen, you will find options to buy Game Coins, including sale offers. In the top right corner, you will see the hamburger menu where you can turn sounds on/off, enable level-up notifications, ask for help, and more. Finally, the bottom of the screen features buttons where you can get rewards and track your game and VIP levels.
Click the Sweeps Play button at the top of the screen, and you will be taken to a website with a different layout. Still, its interface is user-friendly, so you will get around easily.
If you want to play at High 5 Social Casino while on the move, you can do it via apps available on various digital distribution platforms. They include the App Store, Play Store and Amazon, with apps for Android and iOS devices ready for download.
The iOS app can be installed on an iPhone, iPad, iPod Touch or Mac. The minimum operating system to install the app on an Android device is Android 5.1. On Amazon, you can download an app for Kindle.
If you choose landscape orientation, there will be little difference between the layout of the mobile social casino and its in-browser counterpart. However, the High 5 Casino mobile app offers a bit smaller collection of games.
Payment Methods at High5Casino
At High5Casino, you can make purchases via credit cards or PayPal. The latter is a better option as you don’t have to share sensitive details with the operator. Instead, all payments are carried out externally through your e-wallet.
The minimum purchase you can make at High 5 Casino will set you back $1.80, while the most expensive package is worth $7,800. Available packages combine Game Coins, VIP Points, and Lobby Spins.
While you won’t be able to win real money prizes at High 5 Casino, you can cash out your Sweep Coins. To request cash prize redemption, you must accumulate at least 100 SC. Alternatively, you can submit a redemption request to get a gift card through a Prizeout. In this case, you need at least 10 SC in your balance.
You can redeem cash prizes through bank cards, PayPal, or online banking. Once you click on the Cash Out button, the verification procedure will commence. A notification will pop up, asking you to allow the social casino access to your camera.
Customer Service at High 5 Casino
If any issue occurs during your stay at High 5 Casino, you can contact customer support agents and ask them for help. However, live chat, the most convenient communication channel, is unavailable. Instead, you can submit a request through the Help Center.
Enter your email address, subject, and device you use with the description of your problem and your account type. If you wish, you can add attachments. Then, submit your request, and agents will get back to you within 24 hours.
Alternatively, you can join High 5 Casino on Discord to chat with its representatives and learn about daily prizes and big wins. Besides Discord, the social casino is also active on Facebook, YouTube, and Twitter.
While there are many ways to get help at High 5 Casino, we would like the service to be a bit faster and more accessible. If you want instant answers, please consider joining Discord, where you can use the live chat feature.
Licenses Held by High 5 Casino
High 5 Social Casino is owned and operated by High 5 Games, a company that has established itself globally as a developer of real money slots. High 5 Games operates under a license issued by the Malta Gaming Authority, which ensures that the provider adheres to industry standards and regulations.
However, its social casino does not need a license to provide services in the US. It is legal in most states, excluding Washington, Nevada, Idaho and Georgia, and operates under sweepstakes laws.
Player Rewards at High 5 Casino
At High 5 Social Casino, players can make use of various mechanisms to claim rewards. While there is no standard welcome bonus, you can benefit from multiple incentives from the get-go.
Whenever you log into your account, you will get free coins and so-called lobby spins that can generate more free coins. Besides this reward, you can obtain free coins and lobby slot spins by returning to High 5 Casino every four hours. Also, once per day, you can take advantage of Daily Bonus Wheel to earn additional coins.
Play games and you will level up and earn so-called level rewards, including coin prizes, VIP points, and XP Boost Rounds. Furthermore, the social casino offers a Thank You Bonus when you send your friend a gift, and they claim it. There are also challenges you can complete, Facebook promotions, and other offers you can benefit from.
If you want to feel some real money casino action while playing at High 5, you must use Sweep Coins you can’t purchase. So, how to lay your hands on them? Luckily, there are multiple ways to do it. One is by logging into High 5 Casino at least once daily. You will get 1 SC every day when signing in to your account for the first time. You can also get Sweep Coins as a bonus when purchasing Game Coins. The number of SC varies, depending on the package you choose.
An alternative method to obtain Sweep Coins is by sending a request card by post. If you choose this option, you must provide a legibly handwritten return address on the front of the envelope with the words Sweeps Coins. For complete instructions on requesting Sweep Coins this way, please visit the Sweepstakes Rules page at the bottom of the social casino website.
As you would expect from a gaming venue run by a software provider, High 5 Casino offers in-house developed slot games. Players can choose from over 500 titles using various themes, with exciting bonus features boosting their odds. However, to access a full range of games, one must level up.
While the social casino offers slots only, Sweeps Play grants access to other games, including blackjack, roulette, and Dragon Tiger. Blackjack fans can use their skills at American Blackjack and Multihand Blackjack. The available table games are provided by Pragmatic Play, whose slots are also available for Sweeps Play.
When playing at High 5 Casino, you can use Game and Sweep Coins. Game Coins enable you to play slots for free, and you can buy them. On the other hand, Sweep Coins can’t be purchased. Instead, you can obtain them while playing in the Sweeps Play mode or through rewards.
To switch between the two play modes, use the buttons on the top of the screen. As soon as you join the social casino, you will receive a set of Game Coins and Sweep Coins. However, you must collect at least 100 SC to redeem a cash prize.
Sweep Coins can be converted into real cash at a rate of 1:1, so 1 Sweep Coin earns you $1. Bear in mind that if you don’t sign into your High 5 Casino account for more than 60 days, all Sweep Coins you have collected will expire.