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Home > Chumba Casino Review

Sweepstakes Review: Chumba Social Casino

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Chumba Casino
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Rating follows
  • Jackpots
  • Huge selection
  • Free coins
Chumba Casino Bonus
-
T&Cs apply, 18+
Details
Chumba Casino Social Casino Facts
Social Currency:
Gold Coins
1 USD = 120,000,000 GC
Cashout available:
Yes
Daily Rewards:
Daily Bonus Drops
VIP Program:
No
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In this review, you will find all information about the social casino/sweepstakes Chumba Casino! All free sweepstakes coins and free chips can be read about here!

Marketed as the “World’s Favorite Social Casino,” Chumba is an online gaming platform where you can enjoy slots for free. US-friendly, Chumba promises to bring “America’s #1 social casino experience”. Does this social casino established in 2017 live up to its claims? Stay tuned to find out because the Gambla team is ready to share all the details about Chumba Casino with you.

Chumba is a social casino that uses a sweepstakes system, meaning you can play games with two types of coins. Besides Gold Coins you can use to play games for fun, there are also so-called Sweeps Coins you can convert into cash prizes. Upon registration, you will receive 2,000,000 Gold Coins to get started. Unlike some social casinos, Chumba does not offer only slots. You can also enjoy a few table games if you are into traditional casino games. Huge jackpots also await, so let’s take a deep dive into the Chumba Casino and see what it has in store for you.

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Payment Methods
Visa
Mastercard
American Express
License
MGA - Malta Gaming Authority
Company
VGW Games Limited
Founded
2016
Website
chumbacasino.com
Available Languages
EN
Customer Support
Phone, Email Support
Email
support@chumbacasino.com
Phone
(+)35699088901
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.2/5
  • Usability, Look & Feel
    4.6/5
  • Mobile App
    4.2/5
  • Payment Methods
    4.5/5
  • Customer Service
    4.1/5
  • Licence & Security
    4.3/5
  • Rewards & Loyalty Program
    4.4/5
Last Updated on March 16, 2024
Fact checked by: Chris A

The Usability of Chumba Casino

Positive
Negative
  • Free coin bonuses
  • Huge slots selection
  • -

To cover the usability of Chumba Casino, we first need to look at the registration procedure. Like most social casino sites, Chumba allows you to sign up using your Facebook account or email. Whichever option you choose, you will be sent a verification email. Click the Confirm Email button to proceed. Next, the social casino will ask you to enter your phone number to complete the verification procedure. Once you type down the phone number, click the Request Verification Code.

The casino will send you a verification code. Enter it, and you will access your Chumba account. As soon as you enter the gaming venue, you will be informed about two possible play modes – standard and promotional. But we will cover it later. It is good to know that the operator ensures customers understand how its platform works.

The layout of Chumba Casino is straightforward. The website uses a dark theme with the latest slot games featured on the homepage banner, taking up the central position. Its gaming content is organized into three main categories: Slots, Jackpots and Table Games. Below the central banner, you will find subcategories like Top Games, Recommended for You, and Just Dropped.

As you play the games, you can see how many coins you have in your balance at the top of the screen. Here, you can also switch between Gold and Sweeps Coins. The Buy button is next to it, so you can quickly replenish your account by purchasing Gold Coins.

Chumba Casino is a very good social sweepstakes casino

Chumba Casino Mobile App

Both iOS and Android users can download a native app to access Chumba Casino. It is called Chumba Lite, and you can get it at the App Store or Play Store, depending on the OS your handheld device runs on.

Once you download the desired app, you can access your favorite slots and other games with a single tap. Landscape orientation is the default, working great with smaller-size screens.

As long as your internet connection is stable, you will enjoy seamless gameplay wherever you are. The number of games available on the apps is identical to the social casino site, so you won’t miss out on the fun if you choose to play them on the go.

Payment Methods at Chumba Casino

Although Chumba Casino doesn’t support real money play, you can still use real cash on the site. Instead of making deposits, you can buy Gold Coins. For this purpose, the social casino site accepts Mastercard, Visa, American Express, Online Banking, Skrill, and Paysafecard. If you have difficulties transferring your money to Chumba, just call your bank and ask for the authorization of payments to VGW Malta.

The minimum amount you need to buy Gold Coins is $1, while the most valuable package is worth $300. Keep in mind that some packages don’t include Sweeps Coins. So, if you buy them, you will get Gold Coins you can use to play games with no possibility of prize redemption.

You can redeem a prize in two ways: as a cash prize or gift card. If you want a cash prize, you need a minimum balance of 100 Sweeps Coins to request redemption. Cash prize redemptions are possible via bank accounts and Skrill, depending on the payment option you have used to buy Gold Coins.

You must have at least 10 Sweeps Coins in your balance to get a gift card. Selected the Prizeout a Gift Card option, and you can choose from the merchants Chumba has partnered with. They include Amazon, Airbnb, Dunkin’ Donuts, and Walmart.

Before you request prize redemption, you must complete the verification process via Netverify. The Chumba Payments team will approve your redemption request within up to 2 days. Once it is processed, it may take 5 to 10 business days for the funds to arrive in your account, depending on the bank you have an account.

Customer Service at Chumba Casino

You can contact Chumba Casino agents using the contact form under the Contact Us page. Alternatively, you can visit the Help Centre and click the Submit a Request button. You will be taken to a page where you can choose the topic you are interested in and submit your query.

Speaking of the Chumba Casino Help Centre, we must say that its knowledge base is quite comprehensive, covering all kinds of topics you may be interested in as a player. Use the search bar to enter the keywords; all related questions with answers will appear.

As for getting in touch with social casino agents, we must admit that we are disappointed by the lack of a live chat option. However, using the available communication channels, you may wait for your queries to be responded to for up to 24 hours. To conclude, customer support service could be more responsive.

Playing Free Online Slots on Chumba Social Casino

Licenses Held by Chumba Casino

Chumba Casino is owned and operated by VGW Malta Limited. It operates under US sweepstakes laws, so it does not need a license to offer its services. As such, it is legal across most US states, except for Washington and Idaho.

However, since it was founded by a Maltese company, the social casino runs under a license issued by the local regulatory body. The Malta Gaming Authority is one of the most reputable bodies in the online gaming industry. Therefore, an MGA license proves the casino provides a safe and fair gaming experience.

Player Rewards at Chumba Casino

As soon as you sign up, you will get 2,000,000 Gold Goins and 2 Sweeps Coins free. It is a welcome bonus you can receive with no payment needed. In addition, new players can purchase 3,000,000 Gold Coins for $10 and get 30 free Sweeps Coins.

Since you can’t purchase Sweeps Coins that can be converted into real money, we guess you are the most interested in how to obtain them. There are several ways to do it free of charge at Chumba Casino. You can get Sweeps Coins through email offers, competitions, and giveaways promoted on the Chumba Facebook, Instagram, or Twitter page or daily bonuses.

Games at Chumba Casino

Chumba Casino features over 100 games developed by well-known providers, including NetEnt and Relax Gaming. Most of them are slots using various themes and bonus features to keep you engaged. Standout titles include Starburst, Hypernova Infinity Reels, and Kraken’s Bounty.

Jackpots is another game category offering titles that can deliver massive wins. Stallion Grand, The Last Empress, and Dancing Gold are jackpot slots you can try your luck at here.

Finally, Chumba Casino offers a small collection of table games. If you are into casino classics, give a few blackjack variants or the most popular video poker variant, Jacks or Better, a go.

Coins and Prizes at Chumba Casino

As mentioned earlier, at Chumba Casino, players can use Gold or Sweeps Coins to play games. Gold Coins are used to play games for free, and you can buy them. On the other hand, Sweeps Coins are Sweepstakes entry tokens you can get for free when purchasing Gold Coins or participating in promotions.

When playing games at Chumba Casino, you can switch between the two virtual currencies simply by clicking on the preferred option at the top of the screen. Unfortunately, you can’t convert Gold Coins into Sweeps Coins or the other way around.

You can use Sweeps Coins to take part in Chumba Casino’s Sweepstakes. Those you win while playing games can be further wagered, or you can redeem them for prizes after verifying your account.

Remember that Gold Coin packages worth $1 and $10 do not include Sweeps Coins. Also, Sweeps Coins are valid for 60 days from your last logging in. If you have not logged into your account for 60 days or more, your Sweeps Coins will expire.

Frequently Asked Questions About Chumba Social Casino

Is Chumba Casino legal in the US?

Since it operates under US sweepstakes laws, Chumba Casino is legal in most US states. Idaho and Washington are the only US states where social casinos with sweepstakes are prohibited.

Can I win real money payouts while playing at Chumba Casino?

You can’t use real money to wager on games at Chumba Casino, so no real money payouts can be won. However, you can bet Sweeps Coins and redeem cash prizes or gift cards.

How can I obtain Sweeps Coins at Chumba Casino?

You will obtain Sweeps Coins upon registration. Also, you can get them through the welcome bonus, email offers, daily bonuses, competitions and giveaways advertised on Chumba social media.

What is a Prizeout at Chumba Casino?

A Prizeout is a redemption option verified Chumba players can take advantage of to redeem Sweeps Coins in the form of gift cards to the merchants the social casino has partnered with, such as Amazon and Walmart, to name a few.

Does Chumba Casino offer a welcome bonus?

Yes, the Chumba Casino welcome bonus consists of 3,000,000 Gold Coins and 30 Sweeps Coins you can get as a newly registered player on your first purchase of $10.

 

Conclusion

Like its sister site LuckyLand Slots, Chumba Casino is the perfect gaming destination for players who want to experience casino action with no real money needed. The package of 2,000,000 Gold Coins and 2 Sweeps Coins will enable you to play many rounds of your favorite game, whether slots or casino classics.

The possibility to obtain Sweeps Coins for free is the best thing about the Chumba social casino since these can be converted into cash through prize or gift card redemptions. Because of this feature, Chumba has established itself as one of the beloved sweepstakes options in the US market.

Can Chumba Casino really bring the “America’s #1 social casino experience”? More than 1 million active players can confirm that, and we agree with them. One of the reasons why it stands out is its game collection featuring iconic titles, such as NetEnt’s Starburst.

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