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Sweepstakes Review: Big Fish Casino

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In this review, you will find all information about the social casino/sweepstakes Big Fish Casino! All free sweepstakes coins and free chips can be read about here!

If you are into social gaming, Big Fish Casino is a brand you should be familiar with. It is one of the most popular social casino destinations, with a massive following on Facebook. The gaming venue is owned and operated by Big Fish Games and is accessible on iOS and Android devices. Therefore, you can have fun wherever you are, playing in-house created slots and table games.

As a US-friendly social casino, Big Fish does not allow its customers to cash out prizes. So, you might ask whether playing at it is worth your while. Gamble is here to answer all your questions and help you understand how Big Fish Social Casino works. Please keep reading to learn more about it so you can decide whether you will join this social casino.

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Big Fish Games, Inc.
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Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Mobile App
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
Carl M
Carl M
Last Updated on December 8, 2023
Fact checked by: Chris A

The Usability of Big Fish Casino

  • Simple design
  • Secure
  • -

Like other social casino reviews by the Gambla team, this one starts with a few words about the signup procedure. At Big Fish Casino, it is pretty straightforward. First, choose the I am a New Customer option and enter your email and password. Then, confirm the password and check the boxes to accept marketing communications and the Terms of Use.

Interestingly, you won’t be able to register with your Facebook or Google account, the options available at most social casinos. You must be at least 18 years old to join Big Fish Casino.

Under the Hi! menu, you can set your username, which will be your Big Fish Games identity. It will be displayed in your account and across the platform whenever you post something. From the social casino lobby, you can choose from slots, table games, and video poker variants. You will notice that not all games are available for play immediately, meaning that you must unlock higher levels to access them.

Overall, the lobby may seem a bit cluttered, but you can still select games by type. In addition, buttons that take you to the shop and clubs are at your fingertips, just like those you can use to connect with your friends and collect your winnings.

Big Fish Casino has a big welcome bonus for new players

Big Fish Social Casino Mobile App

Like other social casinos, Big Fish offers native apps for Android and Apple mobile devices. They are available on the Play Store and App Store, so you can quickly download and install them on your smartphone or tablet.

More than 10 million Android users have downloaded the Big Fish Social Casino app on the Play Store. It has a 4.5 rating. Based on more than 204,000 ratings, the iOS app has scored 4.6 out of 5. So, both apps are rated as excellent, which comes as no surprise given that they bring super-exciting slots to the palm of your hand.

Whichever native app you choose, you will enjoy a user-friendly interface. At the same time, performance will be smooth as long as your internet connection is stable.

Payment Methods at Big Fish Casino

Big Fish Casino is a pure social casino, meaning you cannot cash out your winnings. Also, you don’t have to make any purchases to start playing. Still, you can buy items, whether you access the gaming venue on your desktop or mobile device.

The social casino allows you to make purchases using your Visa, American Express or Mastercard. Alternatively, you can use PayPal, provided your debit or credit card is stored to carry out payment if your e-wallet transaction fails. Prepaid cards are an alternative payment method when using PayPal.

At Big Fish Casino, you can buy locked games you want to play. Also, you can purchase a membership in the Game Club, where subscribers can save 30-70% on games. At $6.99 per month, members can collect Big Fish Points redeemable for game discounts and gain exclusive access to the latest releases. Finally, as a Game Club member, you can get the Daily Deal game for $2.99.

If you run out of chips, you can buy Gold and give virtual chips to yourself. Gold packages are available at the Get Chips store.

As mentioned, chips you win while playing games at Big Fish Social Casino are not withdrawable or redeemable. Therefore, you can use them to play games for fun only.

Customer Service at Big Fish Casino

Under the Help menu, you can access game walkthroughs, forums, and the Customer Service page. If you want help, you can do it through the Customer Page, a knowledge base covering various topics. You can browse the sections or enter keywords to find the matter you are interested in.

The only communication channel you can use to contact social casino agents on-site is the Submit a request form. Alternatively, you can contact them on Facebook, Instagram, or Twitter. Big Fish Casino is also present on LinkedIn and YouTube.

We must highlight the lack of a live chat feature and phone support. Without these options, you must wait for your answers for up to 24 hours. If you want to hear from casino representatives faster, consider getting in touch with them via social media.

Register and Sign up for Big Fish Social Casino to Get Free Chips

Licenses Held by Big Fish Casino

Established in 2009, Big Fish Casino is owned by Big Fish Games, Inc. The Seattle-based company with offices in California was acquired by Aristocrat Leisure in early 2018 for almost $1 billion. Today, it is one of the leading casual game providers in the US.

As a social casino operator, the company needs no license to offer gaming services in most US states. However, if you live in Washington, you won’t be able to play at Big Fish Casino.

Player Rewards at Big Fish Casino

Once you sign up with Big Fish Casino, you can collect 100,000 chips for free. Other in-game rewards are also available, such as a Return Bonus granting free chips each day you log into your Big Fish Casino account. In addition, you will get extra virtual chips for every consecutive day you play, with your VIP tier determining the maximum number you can receive.

Furthermore, every 30 minutes, you can get a set of virtual chips. The bonus gets bigger as your VIP level increases. Also, whenever you open the game for the first time, you are granted a Daily Spin that can generate more virtual chips. Watching videos can earn you additional virtual chips, too.

If you add your friends, you will benefit from the Daily Friend Bonus, granting 1,000 virtual chips per friend. The maximum you can obtain is 25,000 virtual chips.

Even if you don’t have a Facebook account, you can redeem promotions on the Big Fish Casino Facebook page. In addition, Big Fish Casino sends email newsletters with promotions you can participate in. Simply enter the Settings menu and tap the Keep in touch button under Account Settings. Then, enter your email address and click the Submit button to get newsletters.

Games at Big Fish Casino

Until 2016, Big Fish Casino offered only proprietary slots. But, after the first acquisition by Churchill Downs, its portfolio expanded, with IGT titles added to it. So, today, players can choose from various slot titles, with the number of available ones increasing as they unlock higher levels.

Once in, you will notice that slots are organized into two categories: All Slots and VIP Slots. The names of the categories are self-explanatory, with the latter being reserved for players who have leveled up. Some popular releases include One Armed Bandito, Money Rain Deluxe, and Cooking Craze.

Big Fish Casino players can enjoy blackjack, roulette, poker, and video poker variants besides slots. What you should know about the available table games is that all of them are unlocked. However, they support various minimum bet values, ranging from 100 to 1,000,000 chips. Therefore, you will only be able to join them if you have a sufficient number of chips in your balance.

Coins and Prizes at Big Fish Casino

Players can use two in-game currencies on the Big Fish Casino site: tickets and Gold. Tickets can be redeemed in the Reward Center for a chance to win virtual chips, while Gold can be exchanged for virtual chips. Both in-game currencies can be won within gameplay. However, you can only receive tickets as part of an in-app purchase, while Gold can be bought.

If you want to purchase Gold, you can do it at the Get Chip store by choosing one of the available packages. You can also get Gold as a reward by earning XP and leveling up or while playing specific slots.

Gold can be used to buy gifts at the Gift Store. They come as virtual chips you can keep for yourself or give to someone else. Access the Gift Store by tapping on your or another player’s profile and clicking the Send Gifts button. How many virtual chips you can send depends on your level. For example, at level 6, you can give away 10K virtual chips, while reaching level 16 enables you to give from 500K to 2.5 million virtual chips.

Keep in mind that your account must be created at least 72 hours before you are allowed to exchange Gold for virtual chips or give them away.

Download the Big Fish Casino Slots iOS App

Frequently Asked Questions About Big Fish Casino

What is Big Fish Casino?

Big Fish Casino is a social casino that caters to US players who are into casual gaming.

Big Fish Casino is available across the US. The only exception is Washington, where residents are not allowed to join it.

Can I win real money at Big Fish Casino?

No, you can’t wager or win real money while playing at Big Fish Social Casino. Instead, the gaming establishment has its own currencies, including tickets and Gold you can redeem for virtual chips.

Does Big Fish Casino offer a welcome bonus?

Yes, once you create an account with Big Fish Casino, you are granted 100,000 virtual chips you can use to play unlocked games.

Is there a Big Fish Casino app for Android and iOS mobile devices?

Yes, Big Fish Casino offers native apps for Android and iOS smartphones and tablets you can download on the Play Store and App Store.


If casual gaming and sharing gameplay and successes with friends is your cup of tea, Big Fish Casino may be right up your alley. It is a gaming venue featuring hundreds of slots you can unlock by leveling up or getting VIP status. But, even if you don’t, you can have fun playing slots and various table games with virtual chips you receive through registration and daily signing into your social casino account.

Like most US-friendly social casinos, Big Fish could improve its customer support department. Adding a live chat functionality and a toll-free phone line would speed up communication with agents, and we bet players would appreciate it.

If you want to experience some real social casino action, don’t hesitate to join Big Fish. You will enjoy proprietary games and those powered by other reputable providers, such as IGT. In addition, the operator will reward you for your loyalty daily. Although you won’t be able to redeem cash prizes, loads of fun are guaranteed.

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