Review: Bet365 Casino and Sportsbook

The website opts for a sleek, simple design that looks great and is easy to use. Its home page highlights various titles, from the new and original to the timeless classics everyone knows and loves. Its games page takes this a step further, with almost every game type getting a dedicated category. We like this approach, as it simplifies searching for what you want to play.

Bet365 Casino has a small info page for every release it offers. Pressing the button lists the game’s RTP, volatility, number of reels, and paylines. This is a very helpful addition, as it tells you at a glance if a game suits your tastes. For example, if you’re not keen on high-variance titles, the info panel gives you an easy way to skip them.

Finally, you can use the search bar to find releases by their name.

When you open the website on your mobile device, you will be prompted to download its app from the Play Store or App Store. The app has everything you need for mobile play, making it the most user-friendly way to play on smartphones and tablets. Bet365 Casino is available on iOS and Android devices.

You can also choose to ignore the app and play directly from your phone’s browser. The layout of the pages is the same, as is the number of games.

Local regulations require the operator to ensure its members are in New Jersey while playing casino games. Because of that, the venue uses GeoLocation to determine the physical location of your device.

We recommend using the casino app, as it makes GeoLocation as simple as enabling location services. Playing via the browser requires downloading a separate app called GeoGuard, which must be active during your entire play session. As you have to download an app either way, you might as well grab the official Bet365 Casino app and save yourself the trouble.

Players from New Jersey can deposit and withdraw money using Visa and Mastercard bank cards, PayPal, Skrill, and other payment methods. Adding money to your balance does not incur any extra fees, which is a huge plus.

Deposits are also processed instantly, allowing you to start playing your favorite games with zero waiting time. The minimum deposit is $10 for all banking options. Meanwhile, the maximum deposit ranges from $500 to $38,000 per transaction.

The website does not charge fees for withdrawing money from the casino. Processing times vary between payment methods, with PayPal and Skrill usually taking up to 24 hours. Credit and debit cards are somewhat slower and require between one and five banking days.

You can’t cash out less than $10 per transaction. Meanwhile, the maximum amount you can withdraw in one go sits between $10,000 and $38,000, based on the selected banking option.

Bet365 Casino provides several ways to contact customer support. You can speak with someone on the team using live chat, e-mail, or by calling a number. The support staff is available around the clock to resolve any problems you might run into.

Unfortunately, getting in touch with customer service is not as convenient as we would like it to be. There is no easy way to request support from the main casino page. Instead, players must open the Help section and select Contact Us to see the operator’s contact information.

To Bet365’s credit, we can see why they want to redirect players to their Help portal. It is brimming with information covering important topics such as registration, account verification, responsible gambling, banking options, and more.

Everything is neatly categorized, making it easy to browse for the answers you seek. Alternatively, use the search bar to find what you’re looking for by entering keywords. For example, searching GeoLocation will show all articles about that topic.

The gaming venue is regulated by the New Jersey Division of Gaming Enforcement. The DGE’s license confirms Bet365 Casino sticks to the state’s Casino Control Act and that its games are fair. In case of a dispute with the operator, you can file a complaint on the DGE’s website. Keep in mind you must exhaust all internal complaint processes before you can file an internet gaming dispute form.

Signing up at the website allows you to claim its New Player bonus. The promotion grants a 100% casino bonus of up to $1,000 on your first deposit. Before withdrawing money, you must wager your qualifying deposit and bonus funds 20 times.

While you can cash out before completing the bonus, doing so will cancel the promotion and remove your bonus funds. You must meet the wagering requirements in sixty days, or the awarded bonus funds are forfeited.

Only cash stakes on eligible releases count toward playthrough completion. That includes all casino games except for baccarat and live dealer titles.

After completing the welcome offer, members can take advantage of a unique weekly promotion called Everyone’s a Winner. After opting in, you must play ten rounds and wager at least $1. The reward you get depends on how Lady Luck treats you.

If you end up winning, you receive a deposit match of up to $25. However, if you lose, you receive a cashback of up to a maximum of $25. Finally, if you break even, you receive a $1 bonus. Your prize will be credited within 48 hours of the promotion ending. You do not get the bonus funds automatically. Instead, you must go to the My Offers page in your account and claim it there.

Players who win or break even must complete a 15x wagering requirement before cashing out the awarded bonus funds. Cashback funds are not subject to any rollover and can be withdrawn at your discretion.